One of the most crucial you will ever make concerning your business is choosing the right provider for your employee assistance program. The advantage of investing in the ideal EAP program is that it will pay off well for your business. On the other hand, going for the wrong one will not be a worthwhile investment. You need to seek the professional services of an external vendor for your program so that you get the solutions that are desirable. This will be the best method that you can obtain a package that will be right for you.
The first place to begin your search for the right EAP provider like LifeWorks is to carry out a comprehensive audit of your business. This way you will be better placed to determine the ideal benefits that your employees should receive. You can effectively accomplish this task by sending out polls and surveys to your workers for the purpose of establishing where their needs and shortcomings lie. The vendor will use the information to design a program that will be ideal for your staff.
It is important to evaluate the reputation and track record of the EAP provider that you are planning to partner with. It is advisable to choose a vendor that has been operating the business for a considerable length of time. You can visit the internet to obtain essential information that will assist you making a decision that will be beneficial to your organization. There you will get the opportunity to read the experiences of clients that have sought the services of the provider in the past.
A provider for EAP who has confidence in the services he offers his clients must be willing to give you references of organizations in his stable. That way you will be able to assess his suitability to be hired to provide the solutions that your company needs. You should be able to talk to the referrals with a view to finding out how the program has made differences to their companies. Check out also this related link https://www.lifeworks.com/us/solution/employee-assistance-program-eap/ to get more ideas about EAP.
You need to know the methods that the EAP provider employs to ensure that your staff access the support that they need. It is preferable to go for in-person based services as opposed to the ones that are conducted purely on telephone. The problems with the telephone ones are that the employee will not be speaking to the same counsellor. This is not advisable as follow-ups are essential.
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